[pending lawyer review] DRAFT – pending attorney review. Not yet in effect.

Terms of Service

Effective date: [DATE] · These terms are a binding agreement between you (and the company you represent) and BidLode LLC, a North Carolina limited liability company ("we", "us"). By creating an account or using the service you agree to them. If you use the service for a company, you confirm you are authorized to bind it.

1. The service

BidLode matches public government bid notices to your company profile and provides automated drafts (fit scores, bid/no-bid memos, requirements checklists, proposal outlines and a pre-filled draft you finish). Current coverage is federal opportunities from public SAM.gov data. State and local portals are not included unless we say otherwise. Features may change over time.

2. Drafts are not advice, and you review everything

All outputs are generated automatically, in part using software that may include artificial intelligence. They are drafts for decision support only and are not legal, procurement, contracting, accounting, tax or other professional advice. They may be incomplete, out of date or wrong, and they do not cover solicitation attachments, amendments or Q&A unless stated.

You must review, verify and edit every draft before you use it. You alone are responsible for the content of every bid you submit, including all representations, certifications, pricing, past-performance claims, size and socioeconomic status claims (such as small business, 8(a), HUBZone, SDVOSB or WOSB) and any other statement made to a government customer. False or misleading statements to the government can create serious civil and criminal liability, including under the federal False Claims Act. Do not submit any statement you have not personally confirmed is true. We do not review, approve or submit bids for you, and we are not responsible for missed, late, non-compliant, rejected or lost bids.

3. Independence and data sources

BidLode is an independent private company. It is not affiliated with, endorsed by, sponsored by or acting for GSA, SAM.gov, USAspending.gov or any federal, state or local government agency. Using BidLode does not register you with SAM.gov and is not required to bid on government work. Notice and award data comes from public government sources and is provided "as is". It may contain errors, omissions or delays, and the source systems may change or become unavailable. Always confirm details at the official source before relying on them. Federal opportunity data is obtained from the public Get Opportunities API published by GSA for SAM.gov; past-award data is from USAspending.gov. We do not use non-public SAM.gov data.

4. No guarantee of results or completeness

We do not guarantee that you will win any contract, that any opportunity is a fit for your business, or that the service will find all opportunities relevant to you. Fit scores, price ranges and "possible incumbent" information are estimates, not predictions or promises.

5. Accounts

Keep your sign-in email secure. You're responsible for activity under your account and for the seats in your plan. Don't share accounts beyond your seat count. You must be at least 18 and using the service for business purposes.

6. Trials, plans and billing

Plans: Starter $29/mo or $278.40/yr, Pro $199/mo or $1,910.40/yr, Team $499/mo or $4,790.40/yr; billing is month-to-month by default; annual plans are optional, paid upfront at 20% off, and renew yearly. We email a reminder about 7 days before a monthly renewal and 30 days before an annual renewal. You can turn off auto-renew anytime in one click on your Billing page. Free plan. The free weekly digest costs nothing, needs no card and no account, and covers one trade and one state (the top matched notices, once a week, by email). It confirms by email, and each digest has a one-click unsubscribe link. Free trial. The 14-day free trial needs no card and does not convert to a paid plan on its own, except as described in the card-on-day-7 box below for trials that show those terms at sign-up. Payments are processed by our merchant of record, Lemon Squeezy, which may add applicable taxes. Prices may change. We email the account owner notice of a price change at least 15 and no more than 30 days before the renewal it first applies to, with a link to cancel; the new price applies from that renewal. Promotional prices (for example a discount code) are shown with the regular price that applies afterwards before you buy, and we email you before a promotional price ends. Refunds: [REFUND POLICY PENDING legal review. Monthly: e.g. no refund for the current month; cancel anytime to stop the next renewal. Annual (paid upfront): e.g. full refund within [N] days of purchase or renewal, then [pro-rata / none] for unused months.] See Cancellation & refunds.

Automatic renewal terms. When you buy a paid plan, your subscription renews automatically at the end of each billing period (every month for monthly plans, every year for annual plans) and your payment method is charged the then-current price for your plan plus applicable taxes, until you cancel. You can cancel anytime, online, in one click on your Billing page; cancelling stops future renewals and you keep access until the end of the period you paid for. We email the account owner a reminder before each renewal (about 7 days before a monthly renewal and about 30 days before an annual renewal) and we send an acknowledgment of your subscription terms after purchase. [Lawyer: confirm this meets California Bus. & Prof. Code §17600 et seq. as amended, the FTC Negative Option Rule as then in effect, N.C. Gen. Stat. §75-41 and other state auto-renewal laws; confirm the checkout shows these terms next to the purchase button with affirmative consent.]

Trials with a card on day 7 (only where shown at sign-up). Some trials need no card for the first 7 days and then ask for a card to continue the trial for 7 more days. Before you add a card we show, next to a checkbox you must tick, the plan, the price, the billing period, the date of the first charge (7 days after you add the card), that the subscription then renews automatically every month or year at the then-current price until you cancel, and how to cancel. Nothing is charged before that date. If you cancel online on your Billing page before that date, you pay nothing. We email an acknowledgment of these terms when you add the card and a reminder about 3 days before the first charge. If you don't add a card, the trial ends on day 7 and nothing is charged. We keep a record of the terms you agreed to. [Lawyer: confirm this free-to-paid conversion flow meets ROSCA (15 U.S.C. §8403), Cal. Bus. & Prof. Code §17600 et seq. (including the free-trial disclosure, acknowledgment and the reminder before the first charge), N.C. Gen. Stat. §75-41 and other state laws; confirm the 3-day reminder timing and the 3-year consent-record retention. Feature flag TRIAL_CARD_DAY7 is OFF until approved.]

7. Cancellation and suspension

Cancel anytime on your Billing page; no call or email is needed. Your plan stays active until the end of the paid period. We may suspend or end accounts for non-payment, breach of these terms, or activity that threatens the service or others, with notice where practical.

8. Acceptable use

Don't upload classified information, Controlled Unclassified Information (CUI), ITAR- or EAR-controlled technical data, or other information you are not permitted to share with a commercial cloud service. Don't scrape, resell or redistribute the service's outputs in bulk, try to break its security, misrepresent your identity, or use it unlawfully.

9. Your content

You keep ownership of your profile and content. You give us a limited licence to use it only to provide, secure and improve the service, as described in the Privacy Policy. You confirm you have the right to provide it.

10. Warranty disclaimer

TO THE MAXIMUM EXTENT THE LAW ALLOWS, THE SERVICE AND ALL OUTPUTS AND DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT EMAILS AND ALERTS WILL ARRIVE ON TIME.

11. Limitation of liability

TO THE MAXIMUM EXTENT THE LAW ALLOWS: (a) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, CONTRACTS, BIDS, GOODWILL OR DATA, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM [OPTIONAL – lawyer decides: OR $100, WHICHEVER IS GREATER]. Some jurisdictions don't allow certain limits, so some of these may not apply to you.

12. Indemnity

You will defend, indemnify and hold harmless BidLode LLC and its members, officers and contractors from third-party claims, losses and costs (including reasonable legal fees) arising from your bids and submissions, your content, your breach of these terms, or your violation of law, including claims by any government customer relating to statements or certifications you made.

13. Governing law and venue

North Carolina law governs these terms, without regard to conflict-of-law rules. Subject to section 14 (if adopted), the state and federal courts located in [COUNTY] County, North Carolina have exclusive jurisdiction, and both parties consent to them.

14. [OPTIONAL – lawyer decides] Dispute resolution

[OPTIONAL, NOT IN EFFECT unless the lawyer keeps it: Before filing a claim, each party will try to resolve the dispute informally for 30 days after written notice. Any unresolved dispute will be resolved by binding individual arbitration administered by [AAA under its Commercial Arbitration Rules], seated in [COUNTY] County, North Carolina, except that either party may bring an individual claim in small-claims court or seek injunctive relief for misuse of intellectual property. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. You may opt out of this section within 30 days of first accepting these terms by emailing info@bidlode.com.]

15. Emails

By signing up you agree to receive account emails: your matched bids, deadline and amendment alerts, renewal notices, receipts, and, during a trial, a few tips and reminders plus an occasional note on days with no new matches. You can change the frequency of match emails or turn any of these off in Settings or from the one-click unsubscribe link in each email. Marketing emails, such as the free weekly digest (our Free plan), include a one-click unsubscribe link and our postal address, and we honour unsubscribes within 10 business days (in practice, the same day).

15A. Discount codes, referrals and partner accounts

Discount codes (such as a published code for clients of public small-business assistance programs) are one per account, have no cash value, cannot be combined with the annual discount unless we say so, and may be withdrawn for new sign-ups at any time without affecting a discount already applied. Any referral reward is a service credit to the referring account, not cash, and is not offered to government officers or employees or to staff of publicly funded assistance programs. No-cost accounts we provide to counselors at public assistance programs are tools for serving their clients, are offered on the same terms to every counselor at a program, carry no obligation to buy, recommend or refer, and are subject to the program's own ethics and gift rules. [Lawyer: confirm against N.C. G.S. 133-32, the host institution's gift policy, and the APEX cooperative agreement terms.]

16. Accessibility

We aim for the service to meet WCAG 2.1 Level AA. If any part of it is hard to use with assistive technology, email info@bidlode.com and we will help and work on a fix.

17. General

We'll give at least [14] days' notice by email of material changes to these terms; continuing to use the service after they take effect means you accept them. These terms (with the Privacy Policy, Disclaimer and Refund policy) are the entire agreement between us. If a provision is unenforceable, the rest remains in effect. You may not assign these terms without our consent; we may assign them in a merger or sale of the business. Neither party is liable for delays caused by events beyond its reasonable control. Contact: info@bidlode.com.

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